ALERTS & Outages

Stay tuned here to the latest alerts from your water utility.

Subscribe to have News & Notices, and Alerts delivered via email or text!  Just another way we are working to better serve our community.  

Stay tuned here to the latest alerts from your water utility.

Subscribe to have News & Notices, and Alerts delivered via email or text!  Just another way we are working to better serve our community.  

WATER OUTAGES

 

DATE OF
OUTAGE
LOCATION OF OUTAGE
LOCATIONS
TO POSSIBLY  BE
AFFECTED
ESTIMATED
TIME FOR
REPAIR
TO BEGIN
ESTIMATED
TIME LENGTH
OF REPAIR
 

We apologize for any inconvenience and appreciate your patience!

10/1/18 Northaven/Old 88 & Lowery Rd Pecan Ridge & Northaven III TBD 2-4 hr.    
             
             
             
*


* TBD = To Be Determined
*
Unscheduled repairs are unplanned EMERGENCY repairs.
  These repairs may be due to line breaks or valve failures that requires immediate attention.

RATE INCREASE, JANUARY 1, 2019

There will be a rate increase as of January 1, 2019.  More details coming soon.

** New Payment & Ebill Provider

As of 4/12/18, we are now using Retail Lockbox Paystation as our ebill and payment provider!!! We will no longer be using PSN (Payment Service Network) as our online payment and E-billing provider.

*You will have to re-register on the new site. Please register with the new provider as soon as you can to expedite the payment process.

The links on our website will automatically take you to the new providers site.

We would appreciate your patience with us, if calling in to have us make your payment for you, as we have to get a lot of information from you until you set up a payment profile.